Matt Culpin of Jadu talking about CRM Lite for Local Authorities.

Customer experience management (CXM) offers a new level of "personalisation" in the management of council/customer relationships....Read more

Solving the rural transport conundrum

Dominic Campbell of FutureGov has been day tripping in Essex and Suffolk asking the question, when is the next bus due?...Read more

Why are women so under-represented in the Local Government arena?

Women currently make up about 1/3 of elected councillors, a figure which has barely changed at all over the last two decades. Less than 17 per cent of council leaders are women. Lauren Lucas of LGIU in conversation with Joe Tibbetts...Read more

Councils in business - maximising the opportunities

VIDEO - Head to Head with Jason Burg and Dawn Cooper of CAJA...Read more

A future for libraries

VIDEO: Ben Sullivan and Joe Tibbetts in conversation at Connected Local Government Live...Read more

VIDEO: Chris Kendall, Digital Strategist for Idox, talks administrative efficiency and the fear of data

The promotion and use of new data is key to the efficiency of local government's administrative procedures. ...Read more

VIDEO: Martin Reeves, CEX West Midlands Combined Authority, on devolution threats and opportunities

Manchester's online policy portal success

VIDEO: Ben Maruthappu in conversation with Joe Tibbetts

110 social care directors and managers from UK councils attend ADASS Conference and Showcase

West Midlands Fire Service - delivering social care right across the community

Mark Rogers - CEO Birmingham City Council - Head to Head with Joe Tibbetts